Folders for DnisDriver

Global Folders
  • struct cti {include:1}
    • struct param
      • string strTrimDNIS[4]='0000'
      • string passedDNIS[10]{return:1}
      • string passedANI[10]{return:1}
    Local Folders for DNIS
    • struct STREC1
      • number ClaimsMenu[9]
      • number ConfirmPersonnel[9]
      • number ActiveMenu[9]
      • number InactiveMenu[9]
    • struct GHRAlarm
      • struct GConstants
        • number gnHostNoResponseAlrmNo[5]=90102
        • string gcSQLNoResponseDesc[25]='"no response from database"'
        • string gcGenesysNoResponseDesc[24]='"no response from Genesys"'
        • string gcTotalCallTimeDesc[17]='"expired call time"'
        • string gcFlatfileErrorDesc[27]='"flatfile open or read error"'
        • number gnMenuRetriesAlrmNo[5]=90101
        • string gcMenuRetriesDesc[33]='"maximum retries exceeded for menu"'
        • number gnTotalCallTimeAlrmNo[5]=90103
    • struct GHRGenesys
      • struct GConstants
        • string gcTransfer[8]='"Transfer"'
    • struct GHRTPAContacts
      • union GUTPARecordFdr=[11]
        • string gcTPARecordStr[66]
        • struct GTPARecordFdrElem
          • string gcMessageLabel[20]
          • string gcContactName[30]
          • string gcTransferNumber[12]
          • string gcHealthPlan[4]