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struct STREC1
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number ClaimsMenu[9]
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number ConfirmPersonnel[9]
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number ActiveMenu[9]
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number InactiveMenu[9]
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struct GHRAlarm
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struct GConstants
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number gnHostNoResponseAlrmNo[5]=90102
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string gcSQLNoResponseDesc[25]='"no response from database"'
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string gcGenesysNoResponseDesc[24]='"no response from Genesys"'
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string gcTotalCallTimeDesc[17]='"expired call time"'
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string gcFlatfileErrorDesc[27]='"flatfile open or read error"'
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number gnMenuRetriesAlrmNo[5]=90101
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string gcMenuRetriesDesc[33]='"maximum retries exceeded for menu"'
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number gnTotalCallTimeAlrmNo[5]=90103
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struct GHRGenesys
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struct GConstants
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string gcTransfer[8]='"Transfer"'
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struct GHRTPAContacts
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union GUTPARecordFdr=[11]
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string gcTPARecordStr[66]
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struct GTPARecordFdrElem
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string gcMessageLabel[20]
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string gcContactName[30]
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string gcTransferNumber[12]
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string gcHealthPlan[4]
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